Iain Russell, founder of Ozboz
Iain Russell, founder of Ozboz

Small Business Consultancy:Operations Leadership for Growth

Sales are on the rise, but your systems may struggle to keep pace. With so much flowing through your operations, this is precisely where a fractional operations director can make a difference.

30 minutes. No obligation. No sales pitch. Just an honest conversation.

Fractional & Interim Operations Director

There comes a point in a growing business where it needs serious operational leadership but can't yet justify hiring a full-time Operations Director at £90k-plus. This is where I come in as a fractional operations director in the UK.

I offer my expertise a day or two a week, or on a focused interim basis, to get operations working properly. You get the same leadership a full-time hire brings, without the full-time cost or commitment.

I have run a £20m operation with 230 staff, turned around a PE-backed business, and built and sold my own, so I understand the accountability first hand, not just from an advisory perspective.

Who it helps

  • Businesses growing faster than their systems can handle
  • Operations too dependent on you or a few key people
  • Companies post-investment that need professional operations behind them
  • Businesses preparing for sale, or managing through a period of change
Talk to me about operations

An interim or outsourced operations director in Hampshire, for SMEs across the UK.

Operations meeting

Who you're working with

You don't need more advice. You need someone who's been in the trenches and understands the real challenges you face. Not a consultant who's simply read the books, but someone who has actually run the business.

Iain Russell has spent his career building and running businesses rather than advising from the sidelines. When he sits across the table from you as your operations director, he isn't reading from a script.

£20mP&L managed: 8 service centres, over 230 staff
£1.7m+a stalled PE-backed business, up from £950k in fourteen months
3×businesses built, scaled and exited profitably

How it works

  1. Free discovery call

    We start by listening. In a thirty-minute session I aim to understand your business: what's working, what isn't, and where operations are straining. There's no agenda and no pitch, and if I can't help, I'll say so.

  2. Honest diagnosis

    Most businesses recognise the symptoms but miss the underlying causes. I explore what's truly driving the issue, operationally and commercially, so you get a clear picture of where the real leverage lies.

  3. Hands-on support

    This isn't a report that gathers dust. I work alongside you, tackling real challenges a day or two a week, with a clear plan and genuine accountability.

  4. Measurable results

    Before we begin, we agree what success looks like: clear deliverables, honest timelines and outcomes you can measure. No vague promises.

What does different actually look like?

Business owners come to me working harder than ever without getting any further. With the support of a fractional operations director, this can change.

Where owners start

  • Working harder than ever, and getting no further
  • The business running them, not the other way round
  • Too much depends on them
  • It's never quite under control

Where they end up

  • Operations that run smoothly without them holding every piece together
  • Clarity about what's actually going on
  • A business that can grow without breaking

It isn't magic. It's simply what happens when someone with experience steps in to refine your operations.

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Tell your story. On camera, on brand.

Films that make people stop scrolling and start listening, for start-ups and SMEs looking to grow. From founder films to client interviews, through the Ozboz film team.

Video stands on its own as a service, with or without consultancy.

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Broader business support

Beyond operations and film, I work with founders and leadership teams on the broader challenges: strategy, marketing and commercial growth. Practical, hands-on support drawn from decades of actually running businesses.

Strategy and planning from £1,250. Growth and marketing support from £2,750. Ongoing advisory from £1,250 a month.

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